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CHVAC® is committed to protecting your personal information.  We know it is important for you to know how we treat information about you that we may receive from this website.  

What Information We Collect & How We Use It You may visit this website without telling us who you are or revealing any information about yourself. Our web servers collect domain names, not e-mail addresses, of visitors. Our web servers also seek to place a “cookie” (a small data file) on your computer’s hard drive which allows the server to determine the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our site. The cookie is not used to obtain your name or personal information and the information that is tracked is used only for internal purposes, such as to improve site navigation. If you prefer not to accept cookies, you may set your browser to reject them or to alert you before one is placed.

If you are requesting information or service for an insured property loss, we collect the following personally identifiable information: property owner’s and resident’s name, postal address, e-mail address, telephone numbers, insurance policy number and policy limits, loss date, loss type, adjuster name, claim reference number, loss description and special instructions. We forward this information to one of our local certified flooring professional partners so that they may contact you to provide you with information or arrange to service your loss. We also make this information available to your insurance company so that they may monitor your claim. Additionally, CHVAC® uses this information internally to monitor your loss and for quality assurance and measurement purposes.

If you are requesting information about joining our network partnership, we collect the following personally identifiable information: your name, postal address, e-mail address, telephone numbers and area of geographic interest. We use this information to provide you with information about our member opportunities.

Except as stated above, CHVAC® does not share your information with any third party.

We take precautions to ensure the information we collect about you is protected and is accessed only by authorized individuals. Companies or individuals are not allowed to use information about our clients for their own purposes. We restrict access to personal information by our employees. Our employees and service network are trained about privacy and are required to safeguard personal information. We maintain physical, electronic and procedural safeguards to protect personal information.

If you have any questions about this privacy policy, please Contact Us. We welcome your questions and suggestions about our privacy policy.